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How to apply for leave

The attached document will help you to successfully apply for leave. Download and read it

How to Clock-In on the Biometrics Time and Attendance System

  Clocking in with the biometric system is quick and easy. Please follow the steps below:   Step-by-Step Guide to Clock-In:   Go to the biometric terminal   Located at the main staff entrance of ...

How to Raise an IT Support Ticket

Purpose: To guide staff on how to report any ICT issue or request using the Helpdesk system.   Steps: Visit the Helpdesk: https://support.sunshineschool.sc.ke Cli

Common IT Troubleshooting Steps

Use these simple checks before submitting a support ticket:   Computer won’t turn on: Check if the power cable is plugged in properly. No internet: Restart the Wi-Fi connection on your Phone/Lapto...

How to Request for New ICT Equipment

Follow these steps when you need a new device or replacement item:   Go to https://support.sunshineschool.sc.ke Submit a ticket under ICT Procurement Request. Inc

How to Check Ticket Status

To follow up on your existing request:   Check your email on the ticket you had submitted and click on the link provided. Or you can enter your ticket tracking ID from the email and enter your email...

How to Book a Projector/Camera

Purpose: To ensure availability and avoid last-minute clashes when you need Projection equipment.   Steps to book:   Go to the Helpdesk: https://support.sunshineschool.sc.ke

Guidelines for Using Shared ICT Equipment

To ensure equipment stays in good condition for everyone:   ✅ Always book in advance. ✅ Handle with care – don’t force cables, lenses, or ports. ✅ Return on time

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https://mss.liaisongroup.net/Login
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How to Book a Projector/Camera

Category: Knowledgebase

Purpose: To ensure availability and avoid last-minute clashes when you need Projection equipment.   Steps to book:   Go to the Helpdesk: https://support.sunshineschool.sc.ke Click Submit a Ticket....

How to Clock-In on the Biometrics Time and Attendance System

Category: Knowledgebase

  Clocking in with the biometric system is quick and easy. Please follow the steps below:   Step-by-Step Guide to Clock-In:   Go to the biometric terminal   Located at the main staff entrance of ...

How to Raise an IT Support Ticket

Category: Knowledgebase

Purpose: To guide staff on how to report any ICT issue or request using the Helpdesk system.   Steps: Visit the Helpdesk: https://support.sunshineschool.sc.ke Click on Submit a Ticket. Select th...

How to apply for leave

Category: Knowledgebase

The attached document will help you to successfully apply for leave. Download and read it

Common IT Troubleshooting Steps

Category: Knowledgebase

Use these simple checks before submitting a support ticket:   Computer won’t turn on: Check if the power cable is plugged in properly. No internet: Restart the Wi-Fi connection on your Phone/Lapto...

How to Request for New ICT Equipment

Category: Knowledgebase

Follow these steps when you need a new device or replacement item:   Go to https://support.sunshineschool.sc.ke Submit a ticket under ICT Procurement Request. Include: Type of item (e.g. lapto...

Pension link

Category: Knowledgebase

https://mss.liaisongroup.net/Login

Guidelines for Using Shared ICT Equipment

Category: Knowledgebase

To ensure equipment stays in good condition for everyone:   ✅ Always book in advance. ✅ Handle with care – don’t force cables, lenses, or ports. ✅ Return on time – others may be waiting to use it. ✅ R...

How to Check Ticket Status

Category: Knowledgebase

To follow up on your existing request:   Check your email on the ticket you had submitted and click on the link provided. Or you can enter your ticket tracking ID from the email and enter your email...