How to Check Ticket Status

To follow up on your existing request:

1. Check your email on the ticket you had submitted and click on the link provided. Or you can enter your ticket tracking ID from the email and enter your email address also on the page.

2. You’ll see:

    

   • Ticket Number

   • Tracking ID

   • Ticket Status (Open, In Progress, Resolved)

   • Date of last update

   • Category

    

Tip:

You can reply to an open ticket to add more details or ask for an update.